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Frequently asked questions

Answers to the most common questions about votes, rankings and listing your server.

General

What is Rank-Serv?
Rank-Serv is a ranking of game servers. Owners list their server, players vote for their favourites, and the most voted servers of the month rise to the top of their game's ranking.
Is the site free?
Yes. Browsing the rankings, voting and listing a server are completely free.
Which games are supported?
The list of available games is shown on the home page. Each game has its own ranking, tags and filters. If your game is missing, write to us to suggest it.
Do I need an account to use the site?
Not to browse the rankings or to vote. An account is only required to list, claim or manage a server.

Votes

How do I vote for a server?
Open the server's page, click Vote, enter your in-game username and complete the anti-bot check. No account is needed.
How often can I vote?
You can vote for the same server once every 2 hours. The time left before your next vote is shown if you try again too early. You can vote for several different servers.
Why was my vote rejected?
There are three possible reasons: you already voted for this server less than 2 hours ago (with this username or from this connection), the anti-bot check failed, or the server has not yet been claimed by its owner.
Why can't I vote for some servers?
Some servers are listed automatically without having an owner on the site. Voting only opens once the server has been claimed by its owner.
Are automated votes allowed?
No. Bots, scripts and any process intended to generate artificial votes are forbidden. Fraudulent votes are removed and the owner's account may be suspended.

Rankings

How is the ranking calculated?
A game's servers are ranked by the number of votes received during the current month. The more votes a server gets, the higher it climbs.
Why do votes go back to zero?
All counters are reset on the 1st of each month. Every server starts again on an equal footing, however long it has been listed. The countdown to the next reset is shown on the home page.
What happens to last month's votes?
Individual votes are deleted. Only the totals per server and per day are kept for statistics, with no personal data.
What is the free Premium?
Each vote tier reached during the month earns your server a reward: Premium time, or a highlight on the ranking page or on the home page. The tiers are detailed on the home page.

Server owners

How do I add my server?
Create an account, verify your email address, then click Add my server. Choose the game, enter the IP address and port, then complete the listing: description, tags, banner, logo and community links.
My server is already listed. How do I become its owner?
On the server's page, click Claim the server. You are given a code: add it temporarily to the name or description of your game server, then click Verify. The code is valid for 24 hours and can be removed once the verification has succeeded.
Why does my server show as offline?
The site queries your server directly to find out its status. Check that the saved IP address and port are correct, that the query port is open in your firewall or with your hosting provider, and that your server answers external queries.
Why is the list of connected players empty?
Some servers hide their players' names. In that case, only the number of connected players is shown. This depends on your game server's configuration, not on the site.
Which image formats are accepted?
Images must be in PNG, JPG or WebP format and no larger than 2 MB.
Can I edit or delete my server listing?
Yes, at any time from your profile, in your servers section.

Account and data

I didn't receive the verification email.
Check your spam folder. The link is valid for 15 minutes; you can request a new one from the sign-in page, 5 minutes after the previous one was sent.
I forgot my password.
Click Forgot your password? on the sign-in page. You will receive a reset link valid for 15 minutes.
How do I delete my account?
From your profile, by confirming with your password. The account is anonymised immediately: your email, username, avatar and social networks are erased. This action is permanent.
What data do you collect?
Only what is needed to run the site, with no advertising and no audience measurement. The details are in our privacy policy.
How can I contact you?
RANKSERV

Free ranking of game servers and Discord communities, decided by players' votes.

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